Finance Charges

iKnow are committed to helping charities focus on their goals and so we have low fees for charities to process payments for donations and also raise finance through ticket sales.

You can either use our Payment Service Provider (PSP) or use your own PSP.

Using our PSP

Please note that these fees are the total amount including bank processing charges.

Using our PSP - ticketing

  Our Charges Competitor Charges
Type Percentage Fee + Flat Fee Eventbrite
Debit Card 2.5% 50p 4.5% + 49p (per ticket) 
Credit Card 3.0% 50p 4.5% + 49p (per ticket) 

Please note that you will be charged a percentage fee AND a flat fee per transaction. 
Ticketing funds will be released on Mondays, 5 working days after the event has finished. 

Using our PSP - Donating online (via website and mobile app)

Type Percentage Fee Flat Fees
Debit Card 1.5%  35p
Credit Card 2.5% 35p

Please note that you will be charged a percentage fee AND a flat fee per transaction. 

 

Using our PSP - processing payments within the iKnow Finance module

Type Percentage Fee Flat Fees
Debit Card 1.5%  35p
Credit Card 2.1% 35p
 

 

Gift Aid Claims

Gift Aid Claims which are processed through iKnow Charity are charged at 0.5%.

If you process a lot of transactions you may want to consider getting your own account direct with WorldPay.

These prices are correct as of December 2017.