Finance Charges

iKnow are committed to supporting charities and so we have low fees for charities to process donations and also raise finance through ticket sales.

Please note that these fees are the total amount including bank processing charges.


Donations can be made through a giving page on your website or you can process donations on a donors behalf

Type Fee
Debit Card 1.69% + 30p
Credit Card (not American Express *) 1.89% + 30p
Direct Debit 1.5% + 20p (capped at £4 per transaction)


Type Fee
Debit Card 2.75% + 45p per ticket
Credit Card (not American Express *) 2.75% + 45p per ticket

* American Express will be available but due to their charges it will be at a higher rate.

Other Costs

Gift Aid Claims which are processed through iKnow Church are charged at 1% of the claim.

As iKnow Charity includes a full Gift Aid claim integration with HMRC it means that your charity can manage all the donations within iKnow Charity and claims for Gift Aid can be made in just a few clicks..

Type New Fee
Gift Aid Charge 2.5 % of claim
Payout Fee 10p per payout of funds ±
± The payout fee of 10p will be shared amongst all payments made that day (ie 10 donations are paid out and 10p is charged once for all 10 donations) 


Example of a £1,000 donation by Debit Card with Gift Aid claimed through iKnow Charity
Donor Gives £1,000  £1,000
Less Transaction cost (1.69% + 30p) £17.20
Gift Aid claimed through iKnow Charity £250
Less Gift Aid Charge £6.25
Charity Receives £1,226.55


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