IK Security

Ensuring your iKnow data is safe and available when you need it is essential.  We've spent the last 15 years working with organisations to ensure that their information is secure and reliably stored.  We also have our software externally tested with a penetration-testing company.

Data Encryption

All personal data is encrypted with 256 bit encryption.

SSL Connections

All connections to iKnow Charity are made over TLS (previously SSL) ensuring that no one can access any of your sensitive data.  Our certificates use TLS 1.2 

Our Servers

Each charity has its own database to ensure that churches can only access their own data.  

Our servers are only used to host iKnow Charity clients and the server space is not shared by any other organisations.  

User Permissions

With iKnow, your charity office controls who can access the different areas of iKnow. There are powerful access controls built into iKnow to ensure that only the right people can access your church data.

Backups

We create backups each night and our retention period is 9 months.