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Training resources 

We have lots of useful resources to help you get started and implement iKnow Charity in your context.

Getting Started Guides

There are simple guides for each key role within a charity. Simply click on your role and download a guide to get started on the areas of iKnow that will be relevant to you.

Download a guide

Dedicated Support Site

With a dedicated support site, we help you get started with our getting started guides and bite size video tutorials available on demand. 



Join us for a live training webinar. We'll use the opportunity to go through the key areas of iKnow Charity and help you get started. 


Free unlimited technical support

Whether you're on a trial of iKnow Charity or you've signed up for subscription with us, you can receive free unlimited technical support. 

We're highly recommended for our friendly and relatable support, with a great team dedicated to helping you and your teams.

You can reach us Monday to Friday 8:30am - 5:00pm.

E: and a support ticket will be raised for you.

T: 0121 651 1611 [option 2] to speak to one of our technical support team. 

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